T&C's

Assessments

1. Depending on your course, assessments may include examinations, case studies, practical assessments and questioning.
2. Online course assessment must be completed within 1 year and 2 years on bundles with unlimited attempts to re-take the assessment. 
3. In the unlikely event student does not pass the assessment on a practical course, student will need to practice routine/procedure, and re-arrange the assessment at an additional cost of £35.00.
4. All case studies for practical courses must be completed within 6 months of practical training to gain qualifications. Should case studies take longer than this there is a charge of £50.00.

Online Training

Independent self-directed learning.

1. There is 1 year to complete assessments on a individual accredited and approved courses to gain qualification.
2. There  are 2 years to complete assessments for online course bundles to gain qualifications.
3. Support can be made via email, there is an option for additional telephone support at £20 per 30 minutes. 
4. There is no certificate or assessment for knowledge based non-accredited courses.

Face To Face Training

There is continuous support before, during and after training.

1. There will be an overview of the training manual before hands on practical training. Access to the training manuals will be needed for training. This could be on a laptop, tablet, or printed out.
2. Pen and paper would be useful for notetaking. 
3. Training is delivered in the home, home based salon or in salon premises in and around Bedfordshire for one to one training or a maximum of 2 students. 
4. Students will need to provide 2 large towels, equipment and products will be supplied, with the option to use your own.
5. No pets are allowed during training.

Models

1. Students should be prepared to receive treatment for training purposes. 
2. You will need to arrange your own models for one to one training. Where there are 2 students you will work on each other.   
3. All models must be over 18 without contra-indications, you will be aware of the relevant contra-indications for the course in the training manual. It is your responsibility to confirm that your model does not have any contra-indications. If models are found to have any contra-indication on the training day, training will be deemed to be 'cancelled' and you will need to rebook the course at full cost.
4. Models do not have to be pregnant for pregnancy massage courses. Pregnant models are unable to have massage treatments before 14 weeks. Pregnant models must have written approval from their G.P or midwife to model for all massage courses.
5. Models for manicure and pedicure must remove all nail extensions and polish. Models for waxing must be aware all areas can be waxed for training.
6. Real babies are not required for baby massage and baby reflexology practical courses. Demonstration dolls will be used for training.

Certificates

Your Printable Certificate will be emailed at the earliest convenience. 

Cancellation

1. If models fail to show up training will be deemed to be 'cancelled' and you will need to rebook the course at full cost. 
2. If you need to cancel a training day 14 days notice must be given and the training day will need to be re-arranged when available. If less than 14 days notice is given full payment will be needed to rebook training at full cost.